mousewebs web design cape town

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	Web Hosting Provider	Affordable web design for SMME


	MOUSEWEBS WEB DESIGN HAVE AFFILIATED THEMSELVES WITH A REPUTABLE AND TRUSTED HOSTING PARTNER. Our web hosting partner has a trusted reputation. They were established in 1999 and are currently servicing over 70,000 active web domains. MORE ABOUT OUR WEB HOSTING PARTNER They were established with the vision of providing reliable and robust web hosting solutions coupled with outstanding customer support to the SMME and mid-corporate markets By consistently delivering exemplary customer service and cost effective web and dedicated hosting packages, OUR WEB HOSTING PARTNER has grown its market share to exceed 20% making it the largest company to specialise in web hosting in South Africa. They are market leaders in South Africa They have their own data centres with 99.9% uptime They provide a 30 day RISK FREE guarantee (terms apply) They are financially stable and has been profitable since 2000, with profits continually reinvested into the further growth of the business. OUR WEB HOSTING PARTNER, Through its affiliation with German-based Online AG, the company also benefits from shared systems and skills expertise OUR WEB HOSTING PARTNER has been recognised as a Technology Top 100 (TT100) company after being named a TT100 Minister's Award finalist for 'Overall technology Excellence' in developing its proprietary control panel, konsoleH™ The company has also been named a top ICTe (Information, Communication, Technology and Electronics) company for the period 2003/4 & 2006/06 by the Corporate Research Foundation (CRF) as well as the Top 300 National Company for the second consecutive year by Top Companies Publishing (Pty) Ltd in association with the Department of Trade and Industry. OUR WEB HOSTING PARTNERS Service: Is a focus on traditional business principles, ongoing development and professional standards differentiating their comparative services; Consistently high customer service: Their reputation has been built one customer at a time with word of mouth referrals bringing in 55% of new business. 95% of calls to their help desk are answered within 4 seconds by support staff who provide technical expertise rather than technical jargon They provide a 30 day risk free guarantee: They don't force their customers into a predetermined contract period. They rather allow them to choose to stay with them because they are happy with the service and support received. Instead they provide a 30 day guarantee where they offer unsatisfied customers a full refund, including the set-up fees on the Maxihost100 hosting package. Stable pricing since 1999: Over the past 7 years their rates have remained constant. Conversely added disk space and account features have increased regularly. They also generate significant traffic volumes and are able to pass the benefits of their volume pricing directly onto their customers 99.9% Network Uptime: since their very first account seven years ago, server uptime has exceeded 99.9% - including planned maintenance. They aggressively peruse optimum network performance to ensure that network utilisation is kept a favourable levels. What his means is that escalating traffic is accommodated on their network Before a user problem occurs. Self owned data centres: They own and manage their own data centres which operate on high quality network with their routers connected via a 100MBit redundant fibre to Verizon Business' backbone. Their date centres in Cape Town and Johannesburg have 24/7 emergency response and are equipped with bimetic access, camera surveillance, fire protection, redundant air conditioning and uninterrupted power supply (UPS). Customers can also experience the benefits of hosting in Germany through their affiliation with OUR WEB HOSTING PARTNER online. Web hosting is their core business. They don't provide dial-up access of any kind, which means that their network doesn't carry dial-up traffic. Our web hosting partner, are passionately focused on web hosting. OUR WEB HOSTING PARTNER live and work by a set of shared values that guide and influence how we interact with their customers, suppliers and fellow colleagues. They recognise the importance of people: our people have built this business and are integral to its future success. At web hosting partner, we are committed to providing a workplace that is safe, where diversity is valued and where teamwork and leadership is encouraged. We are committed to providing a workplace where people are treated fairly and with respect, where all people have the opportunity to expand their skills and take advantage of new opportunities and where accomplishments are recognised. They are driven by our customers: OUR WEB HOSTING PARTNER'S reputation is built one customer at a time. Every customer experience impacts our reputation, which means that we continually make every effort to earn our customers’ trust and business. We realise that our customers are entitled to expect nothing less than the best service experience from us. In all we do, we strive to meet these expectations and, wherever possible, we aim to exceed them. They operate with integrity: as a company and as individuals, we strive to do what’s right and never compromise on our values. We honour our agreements and are honest in our communications. Our relationships with customers, colleagues and suppliers are based on openness and trust. They strive for excellence: No matter how good our service, technical expertise and performance, we are dedicated to making them even better. We strive for excellence in everything we do by being open to new ideas and better ways of working and not being afraid to take risks. By approaching our daily work with a passion for innovation and a desire to learn and share that learning with our colleagues, we make a difference. They deliver on our promises: our continued success depends on keeping our promises, to our customers and to our colleagues. Success is measured by the results we produce in customer satisfaction, sales, profitability and the scope of opportunities we provide for our people. Underpinning their values is the principle of stewardship – they see themselves as managers and custodians of the human, fiscal and physical resources entrusted to us. Through their business practices and commitment to people they believe that they effectively contribute to our country’s vision of building a prosperous nation. Contents on this page is under copyright to our web hosting partner and used with prior written consent


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